Privacy Policy

This Privacy Policy explains how FishmanX ("we", "us", "our") collects, uses and protects your personal information when you contact us, book a fishing trip or visit our website.

1. What information we collect

We only collect the information we need to provide safe and professional fishing experiences and to respond to your messages. Depending on how you interact with us, we may collect:

• Contact details such as your name, email address and phone number when you send a message or make a booking enquiry.
• Trip information such as preferred fishing dates, location, group size, experience level and any special requirements (for example, accessibility or health considerations you choose to share).
• Communication data such as emails and messages you send to us, including feedback, questions and support requests.
• Technical data such as IP address, browser type, pages visited and basic analytics data when you use the website.

2. How we use your information

We use your personal data for the following purposes:

• To reply to your enquiries and provide information about fishing trips, coaching and services.
• To plan and organise guided fishing sessions, including confirming bookings, sending instructions and managing changes.
• To improve our website, services and communication based on anonymous or aggregated usage data.
• To meet legal and safety obligations, for example keeping basic records for accounting or insurance.

3. Legal bases (GDPR)

Under the GDPR, we rely on the following legal bases to process your personal data:

• Contract: When we process your data in order to answer your enquiry, prepare or deliver a booking or guided trip.
• Legitimate interests: When we use basic analytics or keep records to improve our services and protect our business, in a way that does not override your rights.
• Consent: When you choose to sign up for optional updates or marketing communication (you can withdraw consent at any time).

4. How we store and protect data

We take reasonable technical and organisational measures to protect your personal information from loss, misuse and unauthorised access. This includes:

• Limiting access to personal data to those who need it.
• Using reputable email and hosting providers with security measures in place.
• Keeping our devices and accounts protected with passwords and, where possible, two-factor authentication.

While no system can be completely secure, we do our best to protect your information and review our practices regularly.

5. How long we keep your data

We keep your personal data only as long as it is reasonably needed for the purposes described above or as required by law. In general:

• Booking and trip-related data is kept for up to 6 years to comply with basic legal and accounting obligations.
• General enquiries not leading to a booking may be kept for up to 12–24 months for reference and service improvement.
• Marketing contact details are kept until you unsubscribe or withdraw consent.

6. Sharing your information

We do not sell or trade your personal data. We only share it when necessary, for example:

• With service providers such as email, hosting or payment providers, strictly for the purpose of operating our services.
• With professional advisors (for example, accountants or insurers) where reasonably required.
• Where we are legally required to do so by law enforcement or other authorities.

7. International transfers

Our services are primarily based in Ireland. Some third-party tools we use (for example, email or analytics providers) may process data outside the European Economic Area. In these cases, we aim to use providers that apply appropriate safeguards such as Standard Contractual Clauses or similar mechanisms recognised by the GDPR.

8. Your rights

As a data subject under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain situations.
• Object to or restrict certain types of processing, including direct marketing.
• Request a copy of your data in a commonly used, machine-readable format (data portability).
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at fishman@gmail.com.

9. Cookies and analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site and to keep the website functioning correctly. These tools typically collect anonymous or aggregated data such as page views, time on page and device information. Where required, we will display a simple notice and give you options to manage cookies.

10. Children's privacy

Our services are aimed at adults, families and supervised young anglers. We do not knowingly collect personal data from children without the consent of a parent or guardian. If you believe a child has provided us with personal information without consent, please contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any new version will be posted on this page with an updated "Last updated" date.

Last updated: November 2025